Privacy Policy

Maple City Insurance Associates, Inc. t/a Varcoe Insurance Agency, Paupack Insurance Agency Privacy Notice

Providing superior products and services to our customers often requires us to obtain various types of personal information. In entrusting your business to us, we understand that you expect your personal information to remain private and to be treated with the utmost confidence. Please be assured that we are committed to safeguarding your privacy, and have established a policy to maintain the confidentiality of your personal information. We think it is important for you, as well, to understand how Maple City Insurance Associates, Inc. obtains, uses and safeguards your personal information.

How we obtain, use and protect your personal information

Information we obtain

The information we obtain will depend upon the type of insurance you request and may include:

• Information we receive from you in writing, by telephone or electronically on applications or other forms. Examples: your name, address, date of birth, social security number and driver’s license number.
• Information about your transactions with us. Examples: your policy coverage, premiums, claims history and payment history.
• Information we receive from a consumer reporting agency. Examples: your credit score, credit history, driving record and claims history.

Information we disclose

We do not sell or otherwise provide lists of our customers to third parties.

As permitted by law, we may disclose (without specific authorization) any personal information about our customers and former customers we obtain to third parties (which includes persons and companies within and outside Maple City Insurance Associates, Inc.) as is necessary for those parties to help us service or process your transaction with us.

Information security standards

We maintain physical, electronic and procedural safeguards to protect customer information. We restrict access to your personal information to those persons who have a business need for such information.

We’ll keep you informed

As a valued customer, we respect your privacy concerns. We will provide you with an annual notice, upon request. In the event of future changes in our privacy policy, we will provide you an updated notice, upon request.